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Urgent topics: On-the-field support, Uploading FAQs

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We respond 7 days a week. Messages received outside of normal business hours may not get a response until the following day.


Join the Trace Soccer Facebook Group

Be a part of a private Facebook Group just for Trace subscribers. You can look forward to the following by joining our Facebook Group: Facebook Live interviews with Club & College Coaches, tips and tricks on player development & recruitment, Trace feature requests, early access to Trace Academy lessons.


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Thanks for purchasing an Elite Trial. You'll be hearing from us shortly with more information. In the meantime, please feel free to browse our help articles, especially our First-timer Guides. If you have any questions please feel free to reach out to q@traceup.com.

Say thanks to 's Videographer!

We couldn't get you your personalized game film without the hard work of your team videographer. From charging the equipment the night before, setting up cameras and sensors on game day, to uploading footage post match, your videographer invests their time in making these results available to you.

🤜 🤛

Success, props to your team's videographer are being passed along!