Not all Trace cases have a built-in ethernet port. To connect over wifi you will need to perform a 1-time setup over bluetooth using your Trace Teams iOS app. Please follow the instructions in the movie below:
Your Trace Case may have a built-in ethernet port. This is the preferred method to upload. Connect your Trace Case to your home or office router via the ethernet cable provided. No further setup is necessary, and you do not need to do any setup inside the Trace Teams iOS app.