My TraceCam won’t turn on

Make sure your power cord is plugged in all the way.

What do I do if my internet light is red?

Check that your ethernet cable is plugged in all the way. Check that the end plugged into the router is plugged into a slot marked “out” or “output”. Make sure your router is working.

I checked all of that. My light is still red

Unplug your ethernet cable. Restart your router. Plug the ethernet cable back in.

How long will it take for the camera to connect?

It can take up to 2 minutes for the camera to connect.

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