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Traveling With Trace

This is my TraceCam.  Switch

Is this your first time Tracing? If yes, we recommend the getting started guide.

Can I upload video from my hotel?

No. The Trace Case is unable to connect to hotel networks because of their security settings. We recommend waiting until you are home to upload.

How many games can I Trace before uploading?

8 games total. Your Tracers & Camera can record 3 games per day before they need to be charged.

A typical weekend travel scenario:

Day 1 TournamentTrace 3 games
HotelPlug in your camera and case. Press the upload button on the case to back up Tracer data.
Day 2TournamentTrace 3 games
HotelPlug in your camera and case. Press the upload button on the case to back up Tracer data.
Day 3TournamentTrace 2 games
Day 4HomeUpload all games

How do I charge my equipment?

Charge your camera

  1. Plug your TraceCam 2 into a power outlet.
  2. Leave the camera plugged in overnight to charge. (The camera is finished charging when the battery light in the bottom right is solid green. You can also press the button in the front of the camera for a charging status update.)

Charge and back up your Tracers

  1. Plug your Trace Case in to power.
  2. Push the upload button.
  3. During this process, you will see the lights in the top left corner of the case blinking green.
  4. When the case data transfer is finished, the data icon will stop blinking.
  5. Once the data transfer is complete, the Trace Case will shut down automatically. (The Tracers will still be charging, and will show either blinking or solid green.)
  6. Once all the Tracers are solid green, turn off your case.

All the video and data is now backed up, and the equipment is ready to record again.

Upload when you return home.

When you get back to your home network it is time to upload. The upload process is the same as usual. You can follow your upload progress in the Trace Teams app.

What about inclement weather?

If you are experiencing extreme weather at your event, please review these weather recommendations.

Where do I go for help?


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